Privacy Policy
Effective Date: January 1, 2026
Conway Townhouses ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide to us when you interact with our website, chat widget, and SMS messaging services.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, physical address, and mobile phone number.
Consent Records: We maintain timestamped records of your explicit opt-in to receive communications, as required by A2P 10DLC regulations.
Communication Data: Records of your inquiries, service requests, and interactions with our team.
2. How We Use Your Information
We use your information strictly for providing and improving our services, including:
Communication: Sending updates, leasing information, and property tour reminders via SMS.
Service Fulfillment: Responding to your inquiries and managing your move-in process.
Compliance: Maintaining records of your communication preferences and ensuring security.
3. SMS DATA PROTECTION STATEMENT (REQUIRED DISCLOSURE)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information only in the following limited circumstances:
Service Providers: We may share data with third-party vendors who assist in our operations (e.g., appointment scheduling).
SMS Aggregators: We share information with SMS aggregators and providers solely for the purpose of delivering the messages you have consented to receive.
Legal Compliance: We may disclose your information if required by law or to protect our rights.
Note: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement reasonable security measures, including encryption and access controls, to protect your personal information from unauthorized access or disclosure. Despite these measures, no method of transmission over the Internet is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights & Opt-Out
You have the right to opt out of SMS messages at any time by replying STOP to any message you receive from us. You may also request to access, update, or delete your personal information by contacting us directly.
8. Contact Us
For questions regarding this Privacy Policy, please contact: Conway Townhouses Email: [email protected] Phone: (801) 392-9097
Testimonials
Alia Lawson
We have lived in these apartments for almost 2 years. The maintenance crew has treated us well. The management team responds quickly to us. They work very hard to keep the place looking nice and are very patient with tenants. The cost is very affordable compared to similar apartments in the area.
Michael SP78
My wife and I have lived here for going on two years and we are very happy with the place. The management is super friendly and have been quick to acknowledge and address the few maintenance requests we've had to make, even in the middle of the night. The grounds are well maintained, and not a problem neighbor yet. I can confidently recommend living here to anyone.
Ashley Booth
I have lived here twice now. The first time from when I was 9 until I was 12. The second time I moved in with my husband and my 3 children and we have lived her for almost 2 years now. We have loved living here. It is spacious enough for us plus we aren't far from the playground
FAQs
If you have additional questions, don't hesitate to chat with us via the chat widget!
Which utilities am I responsible for?
We keep it simple to help you save. The owner pays for water, sewer, and garbage. Tenants are only responsible for their personal power (Rocky Mountain Power), gas (Enbridge Gas), and their choice of internet provider.
How does parking work?
Each unit is permitted up to two vehicles in our resident parking area. Because we are a low-density community, you’ll find that parking is convenient and close to your front door, and best of all, it’s included in your rent at no extra charge.
What makes a townhouse better than a standard apartment?
At Conway, our townhouses provide multi-level living, meaning you have a private entrance and no neighbors living above or below you. This significantly reduces noise and increases your overall privacy.
How do you handle emergency maintenance?
Yes. Your safety and comfort are priorities. We have a dedicated 24-hour emergency maintenance line to handle urgent issues outside of regular business hours.
How fast is the move-in process?
We focus on a fast-track application process. Once you've toured a unit and submitted your paperwork, our local management team works quickly to get you approved and settled into your new home.
How does maintenance work?
We pride ourselves on being responsive. For standard requests, you can expect a response within 1–3 business days, with most repairs completed within 3–10 business days (depending on parts/vendor availability). For urgent matters, we provide 24-hour emergency maintenance support.
In what school district is Conway Townhouse Apartments?
Conway Townhouses are located within the Ogden School District, making it a great home base for families.
What is your pet policy?
We are a pet-friendly community! There is a $295 pet deposit and a $35 monthly pet rent per animal. If you have an ESA (Emotional Support Animal), there are no fees or deposits required with valid documentation.
